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OUR CURRENT AUTUMN SALE!
Danielle & May London has an Autumn '26 Sale with all items up to 60% OFF for a limited time! Plus extra savings when you bundle.
Frequently asked questions
What is the Estimated Delivery Time?
Delivery Time
After processing, orders are dispatched and delivery typically takes 5-10 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, or peak periods.
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@danielleandmay.co.uk
Can I Return my order if it doesn’t fit?
If your item doesn’t fit or meet your expectations, you can return it within 30 days of delivery. Simply keep the product in its original condition and contact our customer support within 14 days of receiving your order — we’ll be happy to assist you with the return process.
Do you offer free shipping?
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
How can I track my order?
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
Once your order has been dispatched, you will receive an email confirmation with your tracking details. From that moment, you will be able to follow your parcel’s journey to your address.
You can pay safely and securely with the following payment methods:
Credit Card: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay
Free Shipping
We offer free premium shipping across the UK on all orders. Your order will be packed with care and shipped with Royal Mail. Once your parcel is on its way, you will receive your shipping details so you can follow your order. Simple, easy and delivered straight to your door.
30-Day Return Guarantee
Shopping online should feel simple and safe. If your order is not the right fit or it's not quite what you expected, you can contact us within 30 days. We will guide you through the return process and help you find the best solution. No stress, no complicated steps.
100% Secure Payment
Your payment information is handled securely. At Danielle & May London, you can pay safely with credit card, Apple Pay and Google Pay. We use trusted payment options so you can place your order with confidence. Your details are kept safe from start to finish.